He’nan zhongcheng machinery co.,ltd |
Service commitment |
| 一、Pre –sales |
1、Guide customers to choose the most applicable equipment; |
2、Provide advanced, energy-saving, practical process flowsheet; |
3、Sent technical personnel to plan site for users freely, design the best engineering program; |
4、according to customer's special requirements, design and manufacture the products. |
| 二、Medium-sales |
| 1、Rigorous testing before products leaving the factory; |
| 2、Invited to clients on the spot simulation test machine, raise objection; |
| 3、Delivery in accordance with the contract . |
| 三、After sale |
1、Assigned specialized after-sales service personnel,to the scene, guide the customers installation; |
| 2、Equipment commissioning, trial run; |
| 3、Training the operators in the site; |
| 4、After installation of complete sets of equipment,full-time technician help customers to secene product regularly for free; |
| 5、Domestic customers meet problems in the manufacturing process, our company service personnel ensure to give them a clear solution within 24 hours. In the first time to scene deal with the problems. |
| 四、Extension services |
| 1、Regular,unregular with a technology return visit to users, equipment maintenance and repair, provide service to users quickly and accuratly; |
| 2、Estabe the components distribution network., Delivery parts and components quickly and accurately; |
| 3、Share the latest industry information, technology updates, system upgrades. |
Marketing department telephone: 0371-67826860 fax: 0371-67826861 |
He’nan zhongcheng machinery marketing department |